More Than Words

Hi my name is Charissa, and I am an associate at More Than Words.  To be cafe trained is one of the most exciting and excellent experiences you can have while working at MTW.  It is excellent because you get the chance to interact with customers, and work up on the storefront for an entire shift.  I slowly went through a process of training with some of my youth teammates - Heather and Phillip.  During training I was surprised to learn how simple brewing coffee actually is, and also how fast our cookies bake.  I also love counting out money in the register because it gives me time to practice working with change. Today was my first time being independent in the cafe, and it went great!  I made three drinks for customers: a small coffee with cream, a large moc...

Hi, my name is Jesie, and I thought I’d start our blog off just by sharing with you my favorite things about More Than Words. I started working at MTW four months ago, and I have really enjoyed the ups and downs of maintaining a good and steady job. I have taken away a lot from the transitions shifts, because our transitions (case) managers really help us stay on track and set the bar high for ourselves so we can be held accountable. On the business side, I’ve just finished training in the café, and I’ve learned a lot about marketing and customer service. The business meetings we hold once a week with the entire staff team is great because we learn how to work as a team to figure out how we can improve the business. At MTW we have to have some type of education plan, which at first, I have...

More Than Words is a place we learn job skills for running a business and other professional skills to take forward into our next jobs. Through our blog we would like to show what we do and how we do it, and connect to other youth and prospective employees, customers and volunteers. Since our blog is written by the youth, it will give our readers an insight of what it is like to work at MTW.   More Than Words is a unique bookstore and café that helps youth take charge of their life by taking charge of a business. Working at More Than Words can be a very difficult but worthwhile opportunity to learn through an outstanding job training, punctuality and attendance expectations.  In this youth blog we will talk about our experiences here at MTW, what it’s like to m...