More Than Words is a job training and youth development program that empowers nearly 350 youth each year to take charge of their lives by taking charge of our $4M bookselling business.

We work with the most vulnerable young adults in Greater Boston: those who are in the foster care system, court involved, homeless, or out of school. At More Than Words they earn a paying job, working approximately 20 hours per week in our businesses learning critical customer service, technology, inventory management, and leadership skills. They also work a second paying “YOU” job, attending workshops and site visits and receiving focused support to ensure they persist in school and map plans for their future work, education and life. Our youth are showing up, giving and receiving feedback, and leading their peers.

This model works because WORK WORKS. After a habit-forming, skill-building 6-12 months in our core program, we continue to support our graduates as they go on to achieve measurable, positive outcomes in education, work, and life.


We put system-involved and disconnected young people in charge of a successful business — in roles where they make tangible contributions — and inspire and empower them to take charge of their lives.


More Than Words is accountable for real outcomes. Our graduates earn diplomas, enroll in college, and secure and maintain employment at impressive rates

Graduate Stories

We do not change the lives of our youth; we provide the structure, accountability, trusting relationships and belief in their potential to allow them to do the hard work of transforming their own lives.

Training Institute

Learn the MTW way of redefining social services in courses on social enterprise, empowerment, high expectations, and more.


In 2018 More Than Words opened its doors on a two-floor hub of social enterprise in the South End, mapped plans to grow our Waltham location, and launched new businesses with expanded skill-building opportunities for young people. We’re ready to serve more youth, grow our businesses, expand our impact in the field, and engage more people than ever in our community. This year’s annual report profiles how together we’ll BE MORE and DO MORE for our youth.