More Than Words is a job training and youth development program that empowers nearly 350 youth each year to take charge of their lives by taking charge of our $4M bookselling business.

We work with the most vulnerable young adults in Greater Boston: those who are in the foster care system, court involved, homeless, or out of school. At More Than Words they earn a paying job, working approximately 20 hours per week in our businesses learning critical customer service, technology, inventory management, and leadership skills. They also work a second paying “YOU” job, attending workshops and site visits and receiving focused support to ensure they persist in school and map plans for their future work, education and life. Our youth are showing up, giving and receiving feedback, and leading their peers.

This model works because WORK WORKS. After a habit-forming, skill-building 6-12 months in our core program, we continue to support our graduates as they go on to achieve measurable, positive outcomes in education, work, and life.


We put system-involved and disconnected young people in charge of a successful business — in roles where they make tangible contributions — and inspire and empower them to take charge of their lives.


More Than Words is accountable for real outcomes. Our graduates earn diplomas, enroll in college, and secure and maintain employment at impressive rates

Graduate Stories

We do not change the lives of our youth; we provide the structure, accountability, trusting relationships and belief in their potential to allow them to do the hard work of transforming their own lives.

Training Institute

Learn the MTW way of redefining social services in courses on social enterprise, empowerment, high expectations, and more.


This was a hard year. But our young people put in the work, our staff showed up, and our community stepped up. We were ready for the challenge, and together we are emerging stronger and with a commitment to the fight for broader change. Our 2021 annual report is filled with the voices of our youth as they lead the way in our businesses and their lives. It is filled with the voices of our community, speaking about what has mattered to them in this past year. Check out their words, and thank you for standing steady with us!